Labour Complaints in Kuwait: Steps and Timeline

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Steps

First, file the complaint with the Labour Department (Art. 146).
The department summons both parties and tries to resolve the dispute.
If it is not resolved within one month, it is referred to the Court of First Instance with a detailed memorandum (Art. 146).
The court sets a hearing within 3 days of receiving the request (Art. 147).

Workers' claims are exempt from fees. The court may order the claimant to pay fees if it rejects the claim (Art. 144).
A claim is not heard after one year from the end of the contract if the employer denies it (Art. 144).
Any waiver or settlement that reduces the employee's rights is void if made during the contract or within 3 months after it ends (Art. 115).
Workers' dues have priority over the employer's assets (Art. 145).

Clear contracts, on-time pay, approved penalty regulations, and a written final settlement at the end of service.

Where does a complaint start?

With the Labour Department (Art. 146).

What is the deadline for filing the claim?

One year from the end of the contract (Art. 144).

Are there fees?

No, claims are exempt (Art. 144).