JOBEDTalk to Jobed عربي
VISIT USKuwait City, Mubarak Alkabeer Street, AlMatrook Tower, 14th Floor, SharqENعربي
03 / CUSTOMERS & DAILY OPERATIONS

Customer Support & Operations

JOBED helps customers get timely answers and keeps orders moving, with support for the daily operations behind each sale.

Tell us what your operations need
01

Customer Care

Jobed Connect handles customer enquiries and follow-up across calls, live chat, WhatsApp and Instagram. Give customers a better experience on the channels they use.

  • Call handling
  • Live chat support
  • WhatsApp support
  • Instagram enquiries
  • Customer service workflows and follow-through
02

Fulfillment & Delivery

Coordinate order fulfillment and delivery so customers know what happens after they buy.

  • Order fulfillment coordination
  • Delivery management
03

Inventory Control

Keep inventory management tied to the orders your team needs to fulfill.

  • Inventory management
04

Sales Operations

Quotes, invoices and order records.

05

CRM Operations

Keep your CRM records and lead follow-up organized.

  • CRM organization
  • Pipeline coordination and follow-up

From message to delivery

  1. WhatsApp · Instagram · Calls · Live chat
  2. One team
  3. Order
  4. Delivery
  5. CRM

Owner answers

All channels
Partly
Leave cover
No
Delivery follow-up
When there's time
Weekly report
No

One employee

All channels
One person
Leave cover
No
Delivery follow-up
Extra task
Weekly report
Rarely
The smarter choice

All channels
Team
Leave cover
Yes
Delivery follow-up
Built in
Weekly report
Yes

Frequently asked questions

Which channels do you cover?

Calls, WhatsApp, Instagram and live chat.

Do you reply in Arabic and English?

Yes.

Do you follow up with delivery companies?

Yes, until the order reaches the customer.

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